Office of Planning, Research, & Institutional Effectiveness Contact Information Office: 4325B   Office Hours: by appointment   Phone: 650 738-4369   E-mail: wongk@smccd.edu OUTCOMESOUTCOMESOUTCOMESOUTCOMES   2016- 2017     INSTITUTIONAL EFFECTIVENESS COORDINATOR/ STUDENT LEARNING OUTCOMES ASSESSMENT CYCLE COACH       PLANNING, RESEARCH, AND INSTITUTIONAL EFFECTIVENESS